Privacy Policy

The CMI values its customers and respects your privacy and wants you to know how we collect, use, and disclose information. This Privacy Policy describes our practices in relation to the information we collect through our website, including We encourage you to read this Privacy Policy before using the Site or providing us with Personal Information. By using the Site or by providing us with Personal Information, you agree to the terms and conditions of this Privacy Policy.


The CMI collects information from you at a number of locations on this site to provide you with an efficient, meaningful and customized experience. For example, we may use your personal information to help make this Site easier for you to use by not having to enter information more than once. Help you quickly find information, products, and services. Help us create content that is most relevant to you on this site. Send alerts to new products and services on offer.


You may be required to complete an online registration form before using certain sections of this website or ordering products. During registration, you will be asked to provide us with certain personal information, including, but not limited to, your name, shipping and billing address(es), telephone number and e-mail address.


We may also ask you to fill in some additional personal information, such as your birthday or date of birth, or personal likes and dislikes so that you can be better served. We may also take part in competitions and promotions from time to time to gather this information from our customers. The provision of such information is entirely voluntary.


Several locations on the site allow you to enter your e-mail address for purposes including, but not limited to: registration for promotions; request us to notify you of specific offers or products; or sign up for our e-mail newsletter and special offers, including contests, which we may run from time to time. Your participation in the competitions is entirely voluntary, so you can choose whether or not you would like to participate and share information with us. We use this information to notify the winners of the competition and to award the prizes. We may post on our website and social media profiles (Facebook, Twitter, etc.) the names and cities of the winners of the competition.



Your personal information may be used internally to improve the content and layout of our site, to improve our outreach and to make our own marketing efforts (including marketing our services and products to you) and to identify general marketplace information about visitors to this site.


We use your personal data to process and carry out your orders, to communicate with you for your orders and deliveries and to provide other customer services which may be appropriate to carry out your orders. We will use your personal information to communicate with you about our website. We may also send you a confirmation email when you register with us. We may be sending you service-related notifications. You may also submit your email address for reasons such as registration for promotions; request that we notify you of specific offers or products, or sign up for our email newsletter and special offers. We will use it to provide you with this information if you send your email address. We encourage you to opt-out from future e-mails or unsubscribe. All of our promotional emails include the 'Unsubscribe' button. You can not, however, choose to receive e-mails relating to your orders or membership.


We want to give you great service and a great range on our platform. We do not sell, rent, exchange, warrant or report to anyone else, or use any other service provider, such as courier services to perform specific functions on our behalf, except for we use other service providers including Internet retailers. If we provide these service providers with information, we share information to assist them in their delivery. We provide them with certain personal details, such as your name, shipping address, email address, and telephone number, for example in courier services.

In response to requests from law enforcement officers conducting inquiries, we may be asked to divulge your personal data; subpoenas; a court order and if not we are required by law to make that information public. We may also reveal personal data if it is necessary for the security of our civil rights, for enforcement of our terms of use or other agreements or for the security of our own or others. For example, if anyone uses or attempts to use our website for illegal purposes or to commit fraud we can exchange information to reduce the risk of fraud.

We can share personal and non-personal information with organizations that influence, influence, or control us together. If The Castle Crafts is combined, sold, or transferred of any or all of our assets in connection with these transactions, we may disclose this information, subject to the Data Protection Policy then in place. 

We are allowed to share condensed, non-personal information with third parties such as advertising partners (for example, the average number of visitors to a web location, or the size of the order placed at a certain date). You or any consumer will not be associated directly with this detail.

All CMI information is safely stored in a managed database. The database is stored on firewall servers, password-protected, and strictly restricted access to servers. Nonetheless, no protection device is impenetrable as successful as our safety measures are. The protection of our database can not be assured nor can we guarantee that your information will not be intercepted when it is sent to us on the internet. And, obviously, any information you send to anyone who has internet access is eligible for posting into the discussion areas or your social media profiles. Any details you share under our feature 'share with your mate' or 'share your personal show' with your friends and others are at your risk. The person you share the details with will choose responsibly.

In order to deliver advertisements on our behalf over the Internet, and even on this platform, we use third-party service providers. You can collect anonymous information about your visits and interaction with our products and services to our website. You may also use your visits to this and other websites to gain advertising for products and services. This anonymous information is accessed using a pixel tag, which is a common industry technology used by most major websites. In this method no information that is personally identifiable is obtained or used. You do not know the name, telephone number, address, email address, or user details.

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